FAQ’s
If you do not see your question answered below, please contact us at info@vendorbar.com.
For Members
How much does VendorBar cost?
VendorBar is FREE to all of our members and it will always be FREE! If you want to “pay us,” please be sure to review your vendors and recommend our site to your friends and family.
How do I change my account information?
Once you log in, you can change your name, username, password and email by clicking on the “My Account” tab in the navigation bar at the top of the page or by clicking on the “Edit My Information” tab on the left hand side of the page.
I forgot my password, how do I reset it?
On the login page, you will be asked for your username and password. If you cannot remember your password, click on the “I forgot my password” link beneath the Log In button. A temporary password will be sent to the e-mail address you provided us. Once you have logged in with the temporary password, you can change it by clicking on the “My Account” tab.
How do I create a new event?
Click on the “Add a New Event” link on the left hand side of your welcome page. Complete as much information as you can on the Create an Event page.
How many events can I plan on VendorBar?
You can plan multiple events at one time on VendorBar. You can also choose to separate one event into several parts (rehearsal dinner –ceremony - celebration or Shabbat dinner – service - celebration) if you find it easier to plan your event that way. Access all of your events from your account page.
How do I add vendors to my event?
If you haven’t already done so, create the event you want to add vendors to. If you have just created a new event, your event’s page will pop up. If you created your event previously, you need to select it on your account’s home page. Your events will be listed on the left hand side of your account page. Once you have the event’s page, click on the “Add Vendor” link. You can then search local vendors and click the “Add Us to Your Event” link. The vendor ‘s quick information will then show up on your event’s page.
How do I review a vendor?
The vendor must be attached to one of your events in order for you to review them. Once they are added to your event, you can provide star ratings for professionalism, quality, value and flexibility. While we only give you 350 characters to write your review, please be specific about what you loved/hated about the vendor. Provide the information that will be useful for future members of VendorBar.
I don’t see the vendor I’m looking for. Can I add them to your database?
Yes! Search for your vendor in our database. If they do not show up, click on the “Add a Vendor” link on the right hand side of the vendor search page. Please include as much information as you have on your vendor. If you have the vendor’s e-mail address, they will be sent a notification from us that they were added to our database. If you do not have their e-mail address, please be sure to tell them that you wanted them on our website.
How do I add/edit a task?
On your event’s page, click on the “New Task” link. Enter a short description and due date for your task. Click save. If you need to edit the task information, just click on the task and edit.
How do I add/edit an Appointment?
On your event’s page, click on the “New Appointment” link. Enter a short description and the date and time of your appointment. Click save. Click on the appointment to edit.
How do I add/edit guest information?
On your event’s page, click on the “Add Guest” link. Enter the guest’s name, party size and any other information you have. Click save. As RSVP’s and gifts arrive, click on the guest’s name directly to update their information.
For Vendors
How much does VendorBar cost? There are two types of vendor listings on VendorBar. The first is a FREE listing. The free listing will ALWAYS be free. The second is a paid-upgraded listing, which costs $240/year.
What is the difference between the free listing and the upgraded listing? The free listing only allows you to provide a limited amount of information about your company (one photo, one tagline, approximately two lines of text). The upgraded listing gives you unlimited photos, video links, sound links and text in which to market your company to potential clients. Offer promotions and coupons to VendorBar members with your upgraded listing. The upgraded listing also provides tracking information so you can understand how members view and use your VendorBar page.
How do I upload a photo to my account? You can add a photo when you create or edit your company page. Your photo must be a jpeg, gif or png file.
I requested to be listed nationwide, but was rejected. Why is that? We grant nationwide listings to vendors for whom a majority of their customers are not within a 100-mile radius of their geographic location. We look at your company and the information you have provided us to determine whether we believe you fit this criteria. If you do not agree with our assessment, feel free to write us at info@vendorbar.com.
I sell only to the trade only. Can I still list on your site? Yes. When you create your company page, make sure to check the box under Listing Status for “We only serve other vendors”. Your company page will look like any other company page, but will only be visible to other companies.
How do edit my profile? On your homepage, click the “Vendor Profile” link in the navigation bar at the top of the page. You will be redirected to the public view of your vendor page. On the top left of your vendor page, there are two links. Click on the “Profile” link to edit your profile.
How do I upgrade my account? On your homepage, click the “Vendor Profile” link in the navigation bar at the top of the page. You will be redirected to the public view of your vendor page. On the top left of your vendor page, there are two links. Click on the “Upgrade to a Premium Account” link and follow the prompts to sign up for unlimited text, photos, video links, and sound links in which to market your company to potential clients. VendorBar uses Amazon Payments, Inc. for billing. If you do not have an account with Amazon, you will have to create one in order to upgrade your listing.
How do I get a promotion code for reduced price on my upgraded listing? We run a limited number of promotions throughout the year for a reduced price on a premium account. If you want to know whether we are running a promotion, please write us at info@vendorbar.com.